5000 Center Court
Bloomington, MN 55425-5500 USA
Return Policy - If you are not satisfied with your purchase, you may return it, with associated parts and/or accessories; provided you have a valid receipt and acceptable form of ID within 30 days. The type of refund will be the same as the original form of payment. Nickelodeon Universe reserves the right to deny any refund.
What if I bought an item and it is the wrong size and I have no receipt? Can I still exchange it?
Yes. You may exchange any item that still has tags intact for the same item. Nickelodeon Universe reserves the right to deny any exchange.
How can I make an exchange if I don’t live near Nickelodeon Universe?
If you are unable to visit Nickelodeon Universe to make an exchange you may contact us and mail the item to us. Enclose a brief explanation of what you are requesting (including size, color, etc) and also include cash or credit card information so that we may charge you for shipping back to you. If you have received an item that was incorrect on your order Nickelodeon Universe will pay for shipping for you to return it and for us to ship it back to you.